Why ask the questions customers ask
Customers don't type your business name into ChatGPT. They describe what they need and where, and the assistant picks a few names. So the only fair test is to ask the same kind of question. The six above mix general requests with the one thing your customers care about most, because that detail often changes who gets named.
Tips for a fair result
- Start a new chat for every question, so earlier questions don't steer the answer.
- Don't say your business name or hint at it.
- Ask on two or three different days. One answer is a snapshot.
- Record what was said even when it's disappointing. That's the useful part.
Our step-by-step guide explains each tip in more detail, including how to read mixed results honestly.
Questions people ask
Do you see or store what I type?
No. The questions are built in your browser and nothing you type or record is sent to us. We only count that the tool was used, and which buttons were clicked, never their content.
How do I ask the questions fairly?
Use a fresh chat for each question, don't mention your business name, and ask on more than one day. Our step-by-step guide to checking ChatGPT explains why each of those matters.
What does the score at the bottom mean?
It counts how many answers named you out of those you've recorded, and flags any where something was wrong. Green means named in most answers with nothing wrong; red means rarely named or something wrong. It's a rough self-check, not a measurement.
Would you rather do it for me?
That's what the free check is: we ask ChatGPT and Google's Gemini and email you what they said, usually within 2 working days after a person has reviewed it.
