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Compare the options

Free check, audit or fix sprint: which do you need?

Five ways to find out, and improve, what AI assistants say about your business, side by side. Most people should start with the free one.

Side by side

All paid prices are +VAT. On a phone, scroll the table sideways.

What each option covers, costs and includes
What you getDo it yourself£0your timeFree check£0no cardAudit£395+VAT, one-offFix sprint£1,950+VAT, one-offMonthly carefrom £295+VAT per month
Assistants askedWhichever you chooseChatGPT and Google's Gemini4 AI assistants4 AI assistants (as the audit)Your questions, re-tested monthly
QuestionsAs many as you likeEveryday customer-style questions25, each asked 3 times25, each asked 3 timesYour questions
Whether you're named and roughly whereIf you record itYesYesYesYes
Who's named insteadIf you record itYesYesYesYes
Why, and a prioritised fix listNoNoYesYesNo
Someone does the fixesYou doNoNoYesNo
Re-test to compareIf you repeat itNoNoAfter 30 days, side by sideEvery month, with a trend report
Talk it through with a personNoA person reviews it before sending20-minute walkthrough callIncluded (as the audit)No
How longAn evening to startUsually within 2 working daysDelivered in 5 working daysAudit first, re-test after 30 daysMonthly, stop any time

Which one suits you

Do it yourself if you have an evening and want to understand the basics. Our step-by-step guide to checking ChatGPT and the question builder will get you started. The catch is that a fair test takes care: clean chats, the same questions, more than one day.

The free check if you want a quick, honest look without doing it yourself. We ask ChatGPT and Google's Gemini and email you whether you were named, roughly where and who was named instead. It doesn't cover Perplexity or other assistants.

The audit if your free check came back amber or red, competitors keep being named instead of you, or you're about to spend money on a new website or marketing. It explains why, not just where.

The fix sprint if you'd rather someone else did the work: reviews plan, Google Business Profile tidy-up, service and FAQ pages, directory clean-up, then a re-test after 30 days.

Monthly care if you've done the fixes and want to see the trend each month and act early if something slips.

See where you stand first. It's free.

We ask ChatGPT and Google's Gemini the kind of questions your customers ask, then email you whether you were named, roughly where, and who was suggested instead. A person reviews your check before we send it, usually within 2 working days.

Get my free check

Questions people ask

Which one should I start with?

The free check, unless you already know you want the full picture. It costs nothing and tells you whether you need anything else. If it comes back green, you may not.

Can I do the fixes myself after the audit?

Yes. The fix list is yours to use however you like: yourself, with your web designer, or by asking the team to do them in the fix sprint.

Who delivers the paid options?

The Trusted Media Agency Limited team, under its Word of Chat service. Rank in Chat and Word of Chat are both trading names of Trusted Media Agency Limited.

Does any option guarantee I'll be recommended?

No. Nobody outside the AI companies controls what their assistants say. Every option here shows where you stand or improves your information; none can promise a placement.

Illustration: a balance scale with a web search page on one side and a chat bubble on the other

Free · 4 quick steps

Start with the free one.

Tell us what you do and where, pick the questions your customers ask, and we'll email you what ChatGPT and Gemini said.

Step 1 of 4: Your business

What kind of business are you?

One tap. It helps us ask the questions your customers ask.

  • Free, no card
  • ChatGPT and Gemini
  • A person checks every result

Quick answers

Is it really free?

Yes. No card, and no obligation to buy anything afterwards.

Which AI tools do you check?

ChatGPT and Google's Gemini, using the kind of questions your customers ask.

When will I get it?

A person reviews your check before we send it, usually within 2 working days.

Do you type my details into the AI tools?

No. We ask the questions a customer would ask. We never type your name or email into the AI tools.