Why AI answers need watching
A single check is a snapshot. AI assistants are updated, competitors change their websites and listings, and the same question can get a different answer from one month to the next. Most owners only find out something has changed when enquiries dry up or a customer mentions what ChatGPT told them.
Monthly care puts the same questions to the assistants every month and tells you plainly whether things are moving up, down or holding steady. It's the scoreboard, kept up to date.
What's included
- Monthly re-test of your questions
- Trend report: up, down or steady
- Stop any time
Who it's for
- owners who've done the fixes (themselves or through the fix sprint) and want to see whether they're holding;
- businesses in busy local markets where competitors are actively improving;
- anyone who'd rather spot a wrong answer about them early than hear about it from a customer.
If your free check came back green and nothing much changes in your area, you may not need it. You could re-check yourself every few months using our question builder.
How to read the trend
Look at the pattern over several months rather than any single result. One month down after two months up may just be the normal variation in AI answers. Several months heading the same way is worth acting on.
What it doesn't do
Monthly care doesn't guarantee a place in any assistant's answers, and the price covers the re-test and trend report rather than ongoing fixes. Prices start from £295 a month +VAT.
Who does the work
Monthly care is delivered by the Trusted Media Agency Limited team under its Word of Chat service. Rank in Chat is a trading name of Trusted Media Agency Limited (company number 11108382).
Questions people ask
Why re-test every month?
AI answers change: assistants are updated, competitors improve their information, and the same question can get a different answer over time. A monthly re-test of the same questions shows the trend, so you can act early if something slips.
Is there a minimum term?
No. You can stop any time.
Do I need the audit or fix sprint first?
It's most useful once you know where you stand, so most people start with the free check, and often the audit or sprint. The team will advise which questions to track.
Does monthly care include fixes?
Monthly care is the re-test and the trend report. If the trend shows something needs fixing, you can do it yourself or ask the team about it.
Who does it?
The Trusted Media Agency Limited team, under its Word of Chat service. Rank in Chat is a trading name of Trusted Media Agency Limited.
