Who it's for
The fix sprint suits owners who know there's a problem and would rather not fix it themselves. Typically:
- your free check came back red: you weren't named, or were described wrongly;
- you've read the guides and recognise the gaps, but don't have the time to work through them;
- your website, listings and reviews have drifted apart over the years and need one proper tidy-up.
If you're happy to do the work yourself, the £395 audit gives you the same findings and fix list without the done-for-you part.
What's included
- Everything in the audit
- Reviews plan and Google Business Profile tidy-up
- Service and FAQ pages written or improved
- Directory listings cleaned up
- Re-test after 30 days, side by side
How it runs
- Audit first. 25 customer-style questions put to 4 AI assistants, each asked 3 times, to set the starting point and find the reasons.
- Fixes in priority order. The things most likely to matter for your business go first: typically your Google Business Profile, your main service pages and FAQs, inconsistent directory listings, and a plan for collecting genuine reviews.
- Re-test after 30 days. The same questions, asked the same way, with the results shown side by side against the starting point.
What it doesn't do
It doesn't guarantee a place in any assistant's answers, and it isn't a promise of more customers. It won't buy, write or swap reviews: the reviews plan is about asking real customers in ways that stay within review sites' rules. And a 30-day re-test is a comparison, not a final verdict. Some assistants reflect changes sooner than others, as our timing answer explains.
Who does the work
The fix sprint is delivered by the Trusted Media Agency Limited team under its Word of Chat service. Rank in Chat is a trading name of Trusted Media Agency Limited (company number 11108382).
Questions people ask
What's the difference between the audit and the fix sprint?
The audit (£395 +VAT) tells you where you stand, why, and what to fix first. The fix sprint includes everything in the audit, and then the team does the fixes for you and re-tests after 30 days.
What do you need from me?
Access to, or help updating, your website and Google Business Profile, plus answers to some questions about your business so the pages are accurate. The team will tell you exactly what's needed after the audit stage.
Will it get me recommended by ChatGPT or Gemini?
No one can promise that. Nobody outside the AI companies controls their assistants' answers. The sprint fixes the information you control and shows the before and after side by side, so you can see what changed.
Who does the work?
The Trusted Media Agency Limited team, under its Word of Chat service. Rank in Chat is a trading name of Trusted Media Agency Limited.
Should I have the free check first?
It's a sensible start and costs nothing. If it comes back green, you may not need the sprint at all.
